Terms & Conditions
Formally Yours hires goods on the understanding that they will be returned in an undamaged condition and the customer will be responsible for, and indemnify Formally Yours against, any loss or damage to the goods, at their current selling value, whilst they are on hire. For the avoidance of doubt, our customer is the person who has paid for the hire of the garments and is therefore deemed to have placed that order.
All outfits must be tried on for size within 48 hours of them being received. This will allow sufficient time for a change of size to be supplied should you so wish. Formally Yours will not be responsible for any loss suffered by a customer that could have been avoided by complying with the above.
Formally Yours liability in any event is limited to the value of the cost of hire paid by the customer.
Suit covers, boxes and hangers are loaned at no extra cost but are subject to a surcharge of £15.00 each if not returned or returned damaged. Overdue returns will be charged at £15.00 per outfit/part outfit per day.
All stock is hired subject to availability.
Cancellations
If you cancel your order, or part of your order, four weeks or more prior to the date of your wedding, you will receive a full refund for those cancelled items.
If a cancellation is made 14 to 27 days prior to the wedding date a 50% refund will be given. Cancellations less than 14 days prior to the wedding date will not be eligible for any refund. All notices of cancellation, part or otherwise, must be made by telephone. You will need to keep a record of the cancellation number issued as evidence of the cancellation being made.